Network security
Dental office network security that doesn’t slow your team down
We configure your office network so it is secure without sacrificing productivity, and protect your practice against intruders, damaging malware and unauthorized users.
Network securityWhat we take care of
- Secure configurationSet up without sacrificing productivity
- IntrudersKept out of your systems
- Unauthorized usersKept off your network
- Remote accessHome office connectivity, set up safely
- Kept informedKept informed of changes and updates
Signed HIPAA BAA with every customer
What we do
Security that fits the way a dental office works
Your front desk, operatories and back office all depend on the network. We make it safe without putting obstacles in front of your team.
A securely configured network
We set up your office network so that it is secure from the start, without sacrificing the productivity of the people who use it every day.
Intruders kept out
We protect your practice against intruders and unauthorized users, so only the right people and devices reach your systems and patient data.
Malware stopped at the door
Network security works hand in hand with the malware and virus protection we install and maintain on your computers.
Safe access from outside
When someone needs to work from home or another office, we provide remote and home office connectivity that keeps the network protected.
No surprise changes
We keep you informed of every change to your network, planned maintenance and update, so nothing catches your team off guard.
A signed HIPAA BAA
Every customer has a formal HIPAA business associate agreement with us. See what our BAA means for your practice.
Why it matters
Your network carries your patients’ information
Appointment books, charts, insurance details and billing records all travel across your office network. Anyone who gets onto that network uninvited is one step away from information you are responsible for protecting.
At the same time, a network that is locked down so tightly that your team cannot work is not a solution either. Good network security in a dental office balances both.
- Patient privacy: the HIPAA Security Rule expects practices to protect electronic patient information.
- Uptime: when the network is down, the schedule, charts and imaging at the chair can stop with it.
- Trust: patients expect their information to stay private.
- Front desk PC
- Office network
- Office server
- Backup
What travels this pathInformation you are responsible for
- Appointment bookWho is coming in, and when
- Patient chartsOpened at the front desk and chairside
- Insurance and billingPatient details, claims and payment records
A secure network keeps uninvited users out
Good practice
What a secure dental office network looks like
Every office is different, but the networks that hold up well tend to share the same habits. Use this as a quick self-check.
- Staff and guest Wi-Fi are separate, so a patient’s phone never shares a network with your server.
- Every person has their own login, and access matches what their job needs.
- Default passwords are changed on routers, Wi-Fi and other network equipment.
- Computers and equipment get updates on a regular, planned schedule.
- Remote access is set up deliberately, not left open for convenience.
- Someone owns the network, and knows what is connected to it.
Questions
Network security questions
Will a more secure network make my team’s work slower?
It shouldn’t. Our goal is a network that is secure without sacrificing employee productivity. We configure security around the way your office actually works, and we tell you before we change anything.
Do you protect against unauthorized users as well as outside attackers?
Yes. We protect your business against intruders, damaging malware and unauthorized users. That includes people and devices that should not be on your network at all, not only attacks from the internet.
Can staff still work from home securely?
Yes. We provide remote and home office connectivity, so the right people can reach what they need from outside the practice. Read more about internet, phone and remote access.
Is network security enough to protect patient data on its own?
It is one layer. Patient data is best protected by a secure network together with malware protection, reliable backups and well-maintained computers and servers.
Related
More ways we protect your practice
Service
Malware and virus protection
Protection that keeps digitally stored patient information safe on every computer.
Service
Data backup and recovery
Backup systems and recovery software that help you avoid losing vital data.
Guide
How to protect a practice from ransomware
The habits and safeguards that make an attack less likely and recovery faster.
Find out how secure your office network really is
Tell us about your office, and we’ll talk you through what a secure, productive network looks like for your practice.